Returns Policy

We try and keep returns as easy as possible!

If for whatever reason, you're not happy with your product please let us know within 30 days of receiving your purchase via info@naturaldesignsproject.com or on our instagram @naturaldesignsproject and we'll look after you.

Depending on the circumstance we can refund, credit, swap or replace the items and are happy to cover the cost of any returns. The packaging we use is not only compostable but resealable, meaning you can use the same package you received your purchase in to send it back to us.

If you would like to return your purchase then we can provide you with a return shipping address label. Otherwise, simply send the return to:

 

Natural Designs Project

19 Manning St, Queens Park

NSW 2022, Australia

 

If you're purchase has been damaged after you've received it then unfortunately there's not much we can do. Please feel free to let us know and we'll help where we can. 

 

Louis & Justin